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Sparklo, Organizer of the Bonus Program – SPARKLO GENERAL PURPOSE MACHINERY PARTS MANUFACTURING LLC, having its principal office at Al Hamra Industrial Zone-NFZ, WIZN4-02, Ras Al Khaimah, United Arab Emirates
Bonus – a virtual conditional unit within the Bonus Program, credited to a participant upon submission of Empty Containers via Sparklo reverse vending machines (RVMs), in accordance with this Offer.
Bonus Program – a program to incentivize the submission of Empty Containers for recycling by accruing and using Bonuses, organized by Sparklo.
Personal Account – the Bonus Program Participant’s account in the Sparklo Mobile Application or on the website.
Official Bonus Program Website: sparklo.com
Bonus Program Partners – legal entities and/or individual entrepreneurs that provide discounts on their goods and/or services in exchange for Bonuses. The current list of Bonus Program Partners is published on the official website and in the App.
Empty Container – used plastic and/or aluminum containers or other similar recyclable items.
Bonus Program Participant(Participant) – an individual who has reached the age of 18 and confirmed their consent to participate in the Bonus Program by registering via Sparklo RVMs or in the App.
Sparklo RVM – equipment manufactured by Sparklo for the collection of empty containers and participation in the Bonus Program.
Participant Bonus Account – a conditional account opened by the Organizer in its information system in the name of the Participant in their Personal Account in the App, where Bonuses are credited for each unit of submitted Empty Container (according to the calculation formula provided in Section 5.1 of the Offer).
Offer – this document, which is a public offer by the Organizer addressed to any natural or legal person to conclude an agreement on the terms specified in the offer, including all its annexes.
Acceptance – full and unconditional acceptance by a person of the terms of the offer and their willingness to become a Participant in the Bonus Program.
Sparklo Mobile Application – software used by individuals on mobile phones, smartphones, or computers (including tablets) connected to the Internet to access the Organizer’s automated systems for earning bonuses, purchasing goods, or obtaining services.
This document is an official offer (public offer) within the Bonus Program organized by Sparklo, aimed at incentivizing the submission of Empty Containers for recycling in the United Arab Emirates, and includes all essential terms of service provision (hereinafter referred to as the "Offer"). This Offer is published in the Sparklo Mobile Application and on the website:
In accordance with applicable UAE law, by accepting the conditions outlined below, a legal or natural person who accepts this Offer becomes and is hereinafter referred to as a "Bonus Program Participant." Acceptance of the offer is equivalent to entering into a contract under the terms outlined in the offer.
The moment of full and unconditional acceptance of the Organizer’s proposal (the moment of acceptance of the Offer) is considered the Participant’s registration in the Bonus Program via Sparklo RVMs or the Sparklo Mobile Application.
By accepting the Offer as defined in clause 2.3 of the Agreement, the Participant confirms that they have read ,agree with, and fully and unconditionally accept all terms of the contract as outlined in the text of the Offer, including its annexes, which are an integral part thereof.
The Offer remains in effect until withdrawn by the Organizer.
The Organizer of the Bonus Program, via the use of Sparklo RVMs, offers individuals participation in a recycling program for plastic and aluminum packaging waste, during which individuals submit Empty Containers (plastic bottles and aluminum cans) in Sparklo RVMs in exchange for participation in a loyalty program entitling them to Bonuses.
The Organizer does not verify the accuracy of personal data provided by the Participant and does not control its relevance. The Organizer assumes that the Participant provides accurate and current personal information. The Participant is solely responsible for providing inaccurate or outdated personal data.
Registration Procedure
To register via Sparklo RVMs, the Participant must enter their phone number in the specified field on the RVM screen. By entering their phone number, the Participant accepts this Offer and agrees to receive Bonuses for submitted containers.
To register via the Sparklo Mobile Application, the Participant downloads and installs the app, enters their phone number, and confirms it using a verification code sent via SMS. Acceptance of this Offer is confirmed by entering the code in the app, thereby confirming participation. By doing so, the Participant agrees to receive notifications via SMS.
For each Empty Container submitted via a Sparklo RVM, the Participant is entitled to receive 10 Bonuses to their Bonus Account in the Personal Account of the Sparklo App.
Bonuses do not have monetary value and cannot be exchanged for cash or any other form of compensation.
To receive Bonuses, the Participant must enter a correct phone number that matches the number provided during registration.
Bonuses are credited to the Participant’s Bonus Account immediately after the submission process is completed.
Bonuses can be redeemed through the Personal Account by obtaining discounts from Bonus Program Partners,according to the terms outlined in the App.
If due to technical reasons the redemption of Bonuses is not possible, the Organizer reserves the right to deny the operation.
Bonuses do not expire and remain valid indefinitely once credited.
If for technical reasons the accrual of Bonuses is not possible, the Organizer reserves the right to deny the operation until the issue is resolved.
Participants may not transfer Bonuses to other users.
The Organizer only accepts Empty Containers suitable for further recycling via Sparklo RVMs. The Organizer reserves the right to determine the type and form of Empty Containers accepted via Sparklo RVMs.
Bonuses provide the Participant with the right to exchange them for discounts on goods and services from Partners or to participate in social programs, according to the terms outlined in the App. Bonuses are non-refundable in case of product returns.
The Organizer reserves the right to change the accrual and usage conditions of Bonuses by publishing relevant information in the App.
The Organizer is not liable for losses or damages incurred by the Participant due to suspension, amendment, or termination of the Bonus Program unless otherwise required by applicable UAE law.
The Organizer is not responsible for the quality of goods and/or services provided by Partners, nor for any losses incurred due to their use.
The Participant agrees not to: a) misuse the Sparklo Mobile Application; b) misuse Sparklo RVMs; c) interfere with software or hardware components; d) provide false information; e) violate container acceptance rules; f) exploit technical or software malfunctions for bonus accrual or unauthorized access; g) engage in fraud; h) violate the Offer or UAE law.
In case of any such violations,the Organizer may terminate the Participant's access and void or block their Bonus Account without explanation.
The Organizer may amend this Offer at any time by publishing the new version in the App or on the website at least one day prior to its effective date.
Participants are responsible for monitoring any changes to the Offer.
The Organizer may suspend or terminate the Bonus Program at any time, publishing relevant information in the App or on the website at least 30 days prior.
Upon termination of the Bonus Program, Bonuses in Participant Accounts will be voided without compensation.
If the Organizer suspects fraud, it may exclude the Participant from the Program. The results of an internal investigation will serve as sufficient grounds for exclusion.
The Organizer reserves the right to adjust bonus accrual timelines due to technical issues and may notify Participants accordingly.
By accepting the Offer, the Participant consents to the collection, processing, updating, use, and storage of personal data for registration and participation purposes.
The Organizer undertakes not to disclose information received from the Participant. The Participant consents to data processing according to the Privacy Policy available during App registration. The Organizer processes personal data in accordance with UAE data protection laws.
The Participant may delete the App and terminate their account at any time. Further use of the Personal Account will be unavailable.
The Organizer is not responsible for the Participant’s lack of awareness regarding the rules in this document.